Service Desk Technician
2021 Kinetic IT is hiring in Darwin Region, Northern Territory.
- Company: 2021 Kinetic IT
- Location: Darwin Region, Northern Territory
- Country: Australia
- Job type: Full-time
- Level: Experienced
- Salary: Not disclosed
About the job
About The Role We’re searching for customer-focused Service Desk Technicians to join our company. You’ll be the first point of contact ensuring users IT issues are resolved while delivering excellent customer service. Responsibilities will include: Troubleshooting & investigating IT-related issues over the phone Deliver a high-level of customer service Log & resolve IT tickets and escalating to cross-functional teams as required Collaborating with other vendors and service providers Sharing les…