IT Support I
PACS is hiring in Salt Lake City, Salt Lake County.
- Company: PACS
- Location: Salt Lake City, Salt Lake County
- Country: United States
- Job type: Full-time
- Level: Experienced
- Salary: Not disclosed
About the job
Position Details The IT Support Tier I role serves as the first point of contact for all technology support requests across PACS. This position focuses on delivering a positive customer experience through prompt responses, accurate ticket documentation, basic troubleshooting, and efficient issue triage. Tier I team members are responsible for resolving common, well-documented issues at first contact whenever possible. When issues require advanced troubleshooting, elevated permissions, or specia…